# \[Support\] Delays in ticket processing

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Degraded
- lasted 22d 20h
- started 2026-09-14 13:11 UTC
- Excellence
- id: DWN-8ae2d1bf41
- Official page: https://stspg.io/3j3zt1ypy51w

## Updates from Scaleway
### 2026-09-14 13:11 UTC: identified
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.

### 2026-10-07 10:04 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).