# \[RPN-SAN\] - \[DC2/DC3\] SAN cluster RAID disk failure

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Degraded
- lasted 3d 3h
- started 2026-03-31 13:04 UTC
- SAN
- id: DWN-8f745c8dcf
- Official page: https://stspg.io/ykmt5vtgmvbt

## Updates from Scaleway
### 2026-03-31 13:04 UTC: investigating
Between 23:45 and 01:30 on sunday, 4 disks failed on our SAN Cluster server, compromising the RAID configuration. 
We are attempting to recover data using a spare server.

### 2026-03-31 13:18 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-02 12:27 UTC: identified
The RAID is currently being rebuilt. An operation to recover the service is underway. The service should be back tomorrow if everything goes smoothly.

### 2026-04-03 16:21 UTC: resolved
The issue has been resolved. Please contact our support team if you have any issue with our SAN.

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