# \[MongoDB\] - \[fr-par\] Unable to restore snapshots on previously restored instances

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Degraded
- lasted 3d 4h
- started 2026-07-07 09:04 UTC
- Databases
- id: DWN-c5403525de
- Official page: https://stspg.io/myxlm4krp76y

## Updates from Scaleway
### 2026-07-07 09:04 UTC: investigating
Instances that were restored through snapshots can produce new snapshots, but cannot restore those snapshots.
We are currently investigating this issue.

### 2026-07-08 12:06 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-07-10 13:32 UTC: resolved
Newly restored instances will not be affected by this issue.
Impacted customers will be contacted individually with updates regarding the corrective maintenance on their snapshots.

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