# \[E-mail Gateway\] - \[World\] - Delays sending emails to ProtonMail

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Degraded
- lasted 23h 47m
- started 2026-04-29 09:11 UTC
- id: DWN-c6d89d124d
- Official page: https://stspg.io/0mxf16zd2ntv

## Updates from Scaleway
### 2026-04-29 09:11 UTC: investigating
The emails that are sent to ProtonMail (including the emails sent to a custom domain associated to ProtonMail) are processed very slowly.

### 2026-04-30 08:58 UTC: resolved
This incident has been resolved.

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