# \[fr-par-1\] - Issue with Compute Instances

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Partial outage
- lasted 7h 52m
- started 2026-07-21 21:03 UTC
- Databases, Instances, Kubernetes Kapsule +1
- id: DWN-d00455bd84
- Official page: https://stspg.io/hgr9gd849l01

## Updates from Scaleway
### 2026-07-21 21:03 UTC: investigating
Following a crash of one node on the block storage cluster at 20h15 UTC, some VMs are stuck.
The oncall team is investigating it.

### 2026-07-21 21:13 UTC: investigating
We are continuing to investigate this issue.

### 2026-07-21 21:39 UTC: investigating
We are still investigating this critical issue with the utmost priority.

### 2026-07-21 22:50 UTC: investigating
Our team is currently working on solving the issue.

### 2026-07-21 23:35 UTC: investigating
Disk I/O operations are starting to recover, which should begin resolving the issue for the instances.

### 2026-07-22 00:27 UTC: investigating
The situation is stable.
All products are now operational except for the Kapsule public API, which is still unavailable.

### 2026-07-22 01:41 UTC: monitoring
The Kapsule public API is available again.

### 2026-07-22 03:30 UTC: investigating
We are currently investigating this issue.

### 2026-07-22 03:53 UTC: monitoring
The situation has returned to normal

### 2026-07-22 04:55 UTC: resolved
This incident has been resolved.

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