# \[Key Manager\] - \[fr-par\] Request timeouts due to migration issue

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Degraded
- lasted 5d
- started 2026-07-01 09:48 UTC
- Secret Manager
- id: DWN-d171da3581
- Official page: https://stspg.io/57ycdstt1dg6

## Updates from Scaleway
### 2026-07-01 09:48 UTC: identified
Customers may experience request timeouts on the Key Manager service due to a migration issue on an internal component.

### 2026-07-01 09:57 UTC: identified
Creations and deletions on Key Manager and Secret Manager may fail for some clients. Access to keys and secrets is not impacted. Our team is investigating the issue.

### 2026-07-01 09:58 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-07-01 11:37 UTC: monitoring
Customers may experience request timeouts on the Key Manager service due to a migration issue on an internal component. The issue is currently being monitored and we are working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

### 2026-07-01 12:33 UTC: monitoring
The issue has been fixed at 1:20 pm.
Sorry for the inconvenience caused.

### 2026-07-06 09:49 UTC: resolved
This incident has been resolved.

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