# \[Identity and Access Management\] - \[world\] API unavailable

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Major outage
- lasted 3h 14m
- started 2026-05-19 09:07 UTC
- APIs
- id: DWN-d9ce7f0315
- Official page: https://stspg.io/l9prcb7zm9qq

## Updates from Scaleway
### 2026-05-19 09:07 UTC: investigating
Customers may experience API errors when interacting with Identity and Access Management due to an internal dependency issue.
Impact from 10.55 am to 11.01 am

### 2026-05-19 09:19 UTC: monitoring
From 10:55AM CET to 11:01AM CET, an incident occured on the IAM service. Impacts include:
-All management actions on Groups, Policies, Applications, API keys ans Users were impossible
-Some console users may have been automatically logged out
-Login on console was unavailable
-Some products with direct dependencies on IAM were partly unavailable on some limited control plane endpoints, mostly on Create endpoints: SSH keys, Kubernetes, MongoDB, Serverless products, Block Storage, Edge Services, VPC Secret Manager. 
A fix has been deployed on 11:01 CET, immediately fixing root cause and all impacts. Our teams are monitoring the issue.

### 2026-05-19 12:22 UTC: resolved
This incident has been resolved.

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