# \[BILL\] - Duplicate PDF documents for Scaleway Italia customers

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Degraded
- lasted 8h 10m
- started 2026-09-01 06:39 UTC
- Billing
- id: DWN-dd395fc5f4
- Official page: https://stspg.io/lmny391n9wtj

## Updates from Scaleway
### 2026-09-01 06:39 UTC: investigating
Issue with invoice PDF document listing in the console for SCW Italia customers

### 2026-09-01 07:06 UTC: monitoring
Root cause is found and a fix has been deployed. Display and listing of PDF documents should be nominal

### 2026-09-01 14:49 UTC: resolved
This incident has been resolved.

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