# Emergency Maintenance - Dedibox Console

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Major outage
- lasted 16h 45m
- started 2026-10-21 14:37 UTC
- Dedibox, Dedibox Console
- id: DWN-e369722ec8
- Official page: https://stspg.io/vk472wv31rnl

## Updates from Scaleway
### 2026-10-21 14:37 UTC: investigating
Emergency Maintenance in Progress
As part of our investigation into the PHP2SHELL vulnerability (CVE), we are placing console.online.net and api.online.net into maintenance mode as a precautionary measure.
The entire console is temporarily unavailable. This maintenance affects only the control plane (Dedibox ordering system and management interface). Hosted servers and services are not affected.
Your data remains safe. This maintenance is a precautionary measure while we investigate the vulnerability.
We will provide an update as soon as the service is restored.

### 2026-10-21 21:35 UTC: investigating
Investigation and mitigation of the PHP2Shell vulnerability are still ongoing. Your data and dedibox servers remain safe.
You can continue to manage Dedibox servers through the Scaleway Console.
We will restore the normal service status once maintenance is complete.

### 2026-10-22 07:22 UTC: resolved
The Dedibox Console and API are now back online and fully operational.
The security patches have been successfully applied to mitigate the PHP2Shell vulnerability.
Thank you for your patience and understanding.

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