# \[Block Storage\] - \[fr-par-1\] Snapshot API call timeouts

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Degraded
- lasted 5d 22h
- started 2026-04-30 15:15 UTC
- Block Storage
- id: DWN-ec72244f44
- Official page: https://stspg.io/hydwrq1sy4bt

## Updates from Scaleway
### 2026-04-30 15:15 UTC: investigating
Some RDB instances in the FR‑PAR‑1 region are currently stuck in the "snapshotting" state. Our engineering team is actively working to release the affected instances and restore normal snapshot operations.
We will provide further updates as soon as the issue is resolved. Thank you for your patience

### 2026-04-30 15:46 UTC: identified
Customers may experience issues with Block Storage snapshot operations in the FR-PAR-1 region. Our engineering team has identified the root cause and is working on a solution to restore normal operations. We will provide further updates as soon as the issue is resolved. Thank you for your patience.

### 2026-04-30 16:03 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-06 14:09 UTC: resolved
This incident has been resolved.

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