# \[Dedibox\] - \[AMS1\] Switch rebooted in Room H6 Rack 6.12

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Degraded
- lasted 1h 20m
- started 2026-06-15 09:00 UTC
- Dedibox
- id: DWN-fa87caeebc
- Official page: https://stspg.io/s7pwkbf44v6s

## Updates from Scaleway
### 2026-06-15 09:00 UTC: investigating
Some customers may have experienced network connectivity issues in 
AMS1 Room H6 
Rack 6.12.17
6.12.29
6.12.60
6.12.67 
and 6.12.71 to 6.12.75
due to a unexpected network switch reboot.

### 2026-06-15 09:21 UTC: investigating
We are continuing to investigate this issue.

### 2026-06-15 09:28 UTC: investigating
The issue has now been resolved. All relevant teams are investigating the incident to determine the root cause and prevent similar issues in the future.

### 2026-06-15 10:20 UTC: resolved
The root cause was due to a hardware issue on the switch. 
We will do a replacement in a near future. A separate maintenance will be created to prevent any further issue.
All servers linked to this switch and racks are up and running.

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