# \[Cockpit\] - \[nl-ams\] \[fr-par\] Product logs unavailable

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Degraded
- lasted 4h 46m
- started 2026-06-25 13:08 UTC
- Cockpit
- id: DWN-fc07a11906
- Official page: https://stspg.io/jg1y99pvp70q

## Updates from Scaleway
### 2026-06-25 13:08 UTC: investigating
The same component that was experiencing issues earlier this week on Cockpit is now experiencing problems across several regions. The fix implemented has not fully resolved the overload at this entry point for logs and metrics.
An update is currently being rolled out and should restore data ingestion. Some metrics and logs may have been lost.

### 2026-06-25 15:20 UTC: investigating
The incident primarily affects NL-AMS, while FR-PAR is also experiencing some loss of metrics and logs. PL-WAW is not impacted.

### 2026-06-25 17:53 UTC: resolved
Since 10:30 UTC, customers may experience issues retrieving their product logs to Cockpit due to an internal dependency failure in the nl-ams region. 
Logs are not ingested anymore, so it seems logs are lost forever.

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