# Employee onboarding is inaccessible for a subset of users

- Provider: [Secureframe](https://down.guide/secureframe)
- Level: confirmed
- Impact: Degraded
- lasted 1h 36m
- started 2022-09-23 21:00 UTC
- Web Application
- id: DWN-1087e8e77a
- Official page: https://stspg.io/5dy1yzvjql23

## Updates from Secureframe
### 2022-09-23 21:00 UTC: investigating
We are currently investigating this issue

### 2022-09-23 21:31 UTC: investigating
We are continuing to investigate this issue.

### 2022-09-23 21:57 UTC: identified
The issue has been identified and a fix is being implemented.

### 2022-09-23 22:35 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2022-09-23 22:36 UTC: monitoring
We are continuing to monitor for any further issues.

### 2022-09-23 22:36 UTC: resolved
This incident has been resolved.

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