# DNS Issue with Heroku

- Provider: [Secureframe](https://down.guide/secureframe)
- Level: confirmed
- Impact: Degraded
- lasted 1h 1m
- started 2022-08-23 23:25 UTC
- Web Application
- eu, us
- id: DWN-8a62102f34
- Official page: https://stspg.io/sr5n3rylq482

## Updates from Secureframe
### 2022-08-23 23:25 UTC: investigating
Our hosting provider is having a DNS outage. More information can be found here https://status.heroku.com/incidents/2453

### 2022-08-24 00:04 UTC: identified
We are continuing the monitor the situation at our hosting provider. It's a widespread issue impacting their customers in the US and Europe. 
They are currently working on a solution https://status.heroku.com/

### 2022-08-24 00:26 UTC: resolved
We have found a workaround to the hosting providers ongoing issue.

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