# Secureframe Not Reachable

- Provider: [Secureframe](https://down.guide/secureframe)
- Level: confirmed
- Impact: Partial outage
- lasted 50m
- started 2022-11-30 23:15 UTC
- Web Application, API
- id: DWN-9fce33a749
- Official page: https://stspg.io/tq1r2jy03f8h

## Updates from Secureframe
### 2022-11-30 23:15 UTC: identified
We have received reports of customers not being able to load part or all of Secureframe. We are investigating. This is due to an upstream provider outage. We are monitoring those systems.

### 2022-11-30 23:29 UTC: monitoring
This issue has been resolved by the upstream provider, we will continue to monitor the application's performance. Application performance should be normal for all users at this time.

### 2022-12-01 00:05 UTC: resolved
This incident has been resolved.

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