Skip to main content
down.guideby Sazabi
Secureframe
DWN-d8690e65d6SecureframeResolved

Elevated errors with third party vendor

Major outage Lasted 1h 32m · started · Secureframe's page

Level
confirmed
Worst impact
Major outage
Components
Web Application, API, Trust
Down Index
49of 100

What to do

  • Check whether you use Secureframe Web Application, API, Trust. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 1h 32m it lasted.

    Anything that failed between 2026-07-10 17:25 UTC and 2026-07-10 18:57 UTC may need a replay.

  • Subscribe to Secureframe's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=secureframe works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Secureframe 5

  1. monitoring

    We're experiencing an elevated level of API errors with a third party vendor. This is causing app wide issues.

    provider

  2. monitoring

    We are continuing to monitor for any further issues.

    provider

  3. monitoring

    Affected services are coming back online and error rates are returning to normal levels. Our team is continuing to monitor the recovery to ensure stability. We'll post another update shortly / once the incident is fully resolved. Thank you for your patience.

    provider

  4. monitoring

    Affected services are coming back online and error rates are returning to normal. We're continuing to monitor the recovery to ensure stability.

    provider

  5. resolved

    The third-party service has recovered and all affected services are fully operational. We've confirmed normal performance. Thank you for your patience.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d8690e65d6

Is Secureframe still down?

No, this incident was resolved 2026-07-10 18:57 UTC. For Secureframe's live state, see https://down.guide/secureframe.

How long did it last?

1h 32m, from 2026-07-10 17:25 UTC to 2026-07-10 18:57 UTC, by the times Secureframe posted.

What was affected?

Secureframe named Web Application, API, Trust.

What caused it?

Secureframe hasn't published a root cause. If it does, it shows here.

Where does this come from?

Secureframe's official status page, https://status.secureframe.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed