# Degraded Performance: Manual Integration Sync, Test Refreshing

- Provider: [Secureframe](https://down.guide/secureframe)
- Level: confirmed
- Impact: Degraded
- lasted 47m
- started 2023-04-03 19:45 UTC
- Web Application
- id: DWN-f52fbb68dd
- Official page: https://stspg.io/1gwphktq2xn4

## Updates from Secureframe
### 2023-04-03 19:45 UTC: investigating
Some customers may experience delays when attempting to manually sync integrations, or refresh tests in the Secureframe app. We are investigating the incident.

### 2023-04-03 20:33 UTC: resolved
We temporarily increased infrastructure resources in order to reduce a backlog of background jobs that were preventing integration syncing and test refreshes. This incident is resolved, and we are continuing to investigate root causes and monitoring.

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