# Audience Preview Unavailable

- Provider: [Segment](https://down.guide/segment)
- Level: confirmed
- Impact: Partial outage
- lasted 17m
- started 2026-04-13 19:02 UTC
- Web Interface (US), Web Interface (EU)
- eu, us
- id: DWN-1567573be9
- Official page: https://stspg.io/68btmsg8233s

## Updates from Segment
### 2026-04-13 19:02 UTC: investigating
We are currently investigating an issue where the Audience Previews are not loading for some customers.

### 2026-04-13 19:04 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-13 19:19 UTC: resolved
The issue impacting Audience Preview functionality has been resolved. Audience Preview is now operating normally.

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