# We are currently investigating the issue. The API endpoint at Intercom is returning timeout errors.

- Provider: [Segment](https://down.guide/segment)
- Level: confirmed
- Impact: Degraded
- lasted 39m
- started 2026-01-09 20:39 UTC
- Streaming Destinations (US), Streaming Destinations (EU)
- eu, us
- id: DWN-2c473b0fc2
- Official page: https://stspg.io/kmz1t7bfrqjf

## Updates from Segment
### 2026-01-09 20:39 UTC: investigating
We are currently investigating the issue.

### 2026-01-09 21:02 UTC: monitoring
The partner has fixed the issue. We are actively monitoring to see if the issue is completely resolved.

### 2026-01-09 21:18 UTC: resolved
The issue has been resolved.

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