# Issue with Engage UI

- Provider: [Segment](https://down.guide/segment)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 11m
- started 2026-09-03 18:30 UTC
- Web Interface (US), Engage (US)
- us
- id: DWN-3ddc5b5d1c
- Official page: https://stspg.io/8q4vs0j2vjd0

## Updates from Segment
### 2026-09-03 17:53 UTC: identified
We have identified an issue affecting the page load of Engage UI including Audiences and Journeys.

### 2026-09-03 18:06 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-09-03 18:30 UTC: identified
We are continuing to take urgent action to fix this issue.

### 2026-09-03 18:56 UTC: identified
We are continuing to take urgent action to fix this issue.

### 2026-09-03 19:34 UTC: identified
We are continuing to take urgent action to fix this issue.

### 2026-09-03 20:26 UTC: monitoring
A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.

### 2026-09-03 22:41 UTC: resolved
This incident has been resolved.

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