# Delays to Realtime Audiences and Journeys

- Provider: [Segment](https://down.guide/segment)
- Level: confirmed
- Impact: Degraded
- lasted 2h 8m
- started 2026-11-04 20:17 UTC
- Engage (US), Journeys (US)
- us
- id: DWN-529d9f77f7
- Official page: https://stspg.io/gmdxrjnwrj4f

## Updates from Segment
### 2026-11-04 20:17 UTC: investigating
The team is currently investigating an issue causing delay to Engage Realtime Audiences and Journeys.

### 2026-11-04 20:30 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-11-04 21:04 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-11-04 21:28 UTC: monitoring
A fix has been deployed and we are seeing delays decrease. We are continuing to monitor and will post another update as we monitor towards resolution.

### 2026-11-04 22:25 UTC: resolved
This incident has been resolved.

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