# Delayed delivery reporting for ReverseETL

- Provider: [Segment](https://down.guide/segment)
- Level: confirmed
- Impact: Degraded
- lasted 16h 48m
- started 2025-11-04 01:09 UTC
- Reverse ETL (EU), Reverse ETL (US)
- eu, us
- id: DWN-99265e7753
- Official page: https://stspg.io/77tg689btwxt

## Updates from Segment
### 2025-11-04 01:09 UTC: identified
ReverseETL delivery counts are currently delayed. Syncs that started between 6:00 AM and 4:00 PM PST on November 3 may show inaccurate counts or timeout errors. We've identified the issue and are working towards a resolution.
Note: This is only affecting reporting, no data loss or change in delivery.

### 2025-11-04 04:32 UTC: identified
We’re actively working on retroactively updating the ReverseETL delivery counts for affected customers. All ReverseETL Syncs created after 4 PM PST will correctly report counts.

### 2025-11-04 15:51 UTC: identified
We've restored the ReverseETL delivery counts in the EU and are actively working on updating them in the US.

### 2025-11-04 17:56 UTC: resolved
We've restored the ReverseETL delivery counts in the US

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