# Destinations Failing to Load in UI

- Provider: [Segment](https://down.guide/segment)
- Level: confirmed
- Impact: Degraded
- lasted 3h 25m
- started 2026-04-29 15:53 UTC
- Web Interface (EU)
- eu
- id: DWN-e84c9bdb36
- Official page: https://stspg.io/5lgqt1nm0pw1

## Updates from Segment
### 2026-04-29 14:49 UTC: investigating
We are currently investigating an issue affecting the Destinations page in the Segment application UI. For some customers, the Destinations are failing to load.

### 2026-04-29 15:53 UTC: identified
We’ve identified the root cause and are currently implementing a fix. The issue is isolated to a subset of workspaces with connected RETL destinations.

### 2026-04-29 16:58 UTC: monitoring
The issue is now mitigated. We’ve deployed a fix, and the Destinations page is loading as expected for all workspaces that were previously impacted. We are monitoring the results.

### 2026-04-29 19:18 UTC: resolved
This incident has been resolved.

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