# Reverse ETL syncs experiencing partial disruptions

- Provider: [Segment](https://down.guide/segment)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 13m
- started 2026-04-09 16:40 UTC
- Reverse ETL (EU), Reverse ETL (US)
- eu, us
- id: DWN-e969826dc5
- Official page: https://stspg.io/7rz6rl0w6hd7

## Updates from Segment
### 2026-04-09 16:40 UTC: investigating
Certain Reverse ETL syncs are experiencing failures. The team is currently investigating the issue.

### 2026-04-09 18:15 UTC: identified
We've identified the issue and are currently working on mitigating it.

### 2026-04-09 19:29 UTC: monitoring
A fix has been implemented and Reverse ETL syncs are now proceeding successfully without any failures. We are closely monitoring the recovery process.

### 2026-04-09 19:53 UTC: resolved
This incident has been resolved.

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