# Errors While Sending 'Auto Recharge Successful' Emails After Successful Recharge

- Provider: [SendGrid](https://down.guide/sendgrid)
- Level: confirmed
- Impact: Degraded
- lasted 2h 23m
- started 2026-03-27 14:07 UTC
- Billing
- id: DWN-9064bd51f6
- Official page: https://stspg.io/yk5rg5xp0tkz

## Updates from SendGrid
### 2026-03-27 14:07 UTC: investigating
Our monitoring systems have detected a potential issue with customers receiving 'Auto Recharge Successful' emails. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-03-27 14:15 UTC: identified
Our engineers have identified the issue 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-27 15:15 UTC: identified
Our engineers have identified an issue affecting 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-27 16:01 UTC: monitoring
'Auto Recharge Successful' emails are now operating/sending normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

### 2026-03-27 16:31 UTC: resolved
The issue preventing 'Auto Recharge Successful' emails from sending has been resolved and Auto Recharge emails are operating normally at this time.

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