# Spans, logs and metrics ingestion stopped

- Provider: [Sentry](https://down.guide/sentry)
- Level: confirmed
- Impact: Degraded
- lasted 8h 48m
- started 2026-07-06 13:30 UTC
- eu, us
- id: DWN-3f43becba3
- Official page: https://stspg.io/npghss2gxrrr

## Updates from Sentry
### 2026-07-06 00:35 UTC: investigating
We are investigating consumers for spans, logs and metrics are not ingested

### 2026-07-06 00:44 UTC: monitoring
The issue was fixed and we are now monitoring the fix

### 2026-07-06 02:07 UTC: monitoring
Backlog is being consumed and we’re still monitoring recovery

### 2026-07-06 05:48 UTC: monitoring
We're still consuming the backlog and monitoring the situation.

### 2026-07-06 13:30 UTC: investigating
We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

### 2026-07-06 14:26 UTC: investigating
We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

### 2026-07-06 15:22 UTC: investigating
We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

### 2026-07-06 16:18 UTC: investigating
We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

### 2026-07-06 17:14 UTC: investigating
We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

### 2026-07-06 18:30 UTC: monitoring
We've taken steps to mitigate the issue in the US and we're burning our backlog and expect to be have it fully consumed in about 4 hours.
We're continuing to investigate the delayed ingestion in our EU region.

### 2026-07-06 19:26 UTC: monitoring
We're continuing burning our backlog in US and expect to be have it fully consumed in about 1 hour.
We're continuing to investigate the delayed ingestion in our EU region.

### 2026-07-06 20:29 UTC: monitoring
We're continuing burning our backlog in US and expect to be have it fully consumed within the next hour.
We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.

### 2026-07-06 21:28 UTC: monitoring
We're still burning the last of our backlog in US and expect to be back to normal the next hour.
We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.

### 2026-07-06 22:18 UTC: resolved
US ingestion is back to normal. 
EU ingestion is still delayed, but we are now recovering. We have created a new Statuspage incident for tracking EU, follow that for further updates: https://status.sentry.io/incidents/7tfjf5k3m0g3

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