# Ingestion and query issues for logs, spans, traces in US

- Provider: [Sentry](https://down.guide/sentry)
- Level: confirmed
- Impact: Degraded
- lasted 12h 44m
- started 2026-06-30 21:16 UTC
- us
- id: DWN-4a24f8d246
- Official page: https://stspg.io/gnyhyysv5gvl

## Updates from Sentry
### 2026-06-30 21:16 UTC: investigating
We are currently investigating the issue

### 2026-06-30 21:42 UTC: investigating
We continue to investigate the issue. Ingestion delays are around 40 minutes now.

### 2026-06-30 22:50 UTC: investigating
We continue to investigate the issue

### 2026-06-30 23:31 UTC: investigating
We continue to investigate the issue.

### 2026-07-01 00:27 UTC: investigating
Our database is stabilized. We are attempting a fix to increase the ingestion rate.

### 2026-07-01 01:29 UTC: investigating
Our ingestion fix was not successful. We are continuing to investigate possible solutions

### 2026-07-01 02:25 UTC: investigating
We are attempting additional mitigations to restore ingestion for logs, spans, and traces in the US

### 2026-07-01 03:30 UTC: monitoring
We are currently burning down the ingestion backlog, and estimate that it will be complete by 2AM PT 2026-07-01.

### 2026-07-01 04:26 UTC: monitoring
We continue to monitor the situation

### 2026-07-01 05:22 UTC: monitoring
We continue to monitor the situation

### 2026-07-01 06:14 UTC: monitoring
We continue to monitor the fix. Ingestion is around 45 minutes behind and improving. APIs and dashboards are functioning normally (outside of data waiting to be ingested).

### 2026-07-01 10:00 UTC: resolved
Data is now processed live and the system are fully operational.

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