# Sentry.io timeouts

- Provider: [Sentry](https://down.guide/sentry)
- Level: confirmed
- Impact: Degraded
- lasted 6h 39m
- started 2026-05-11 15:32 UTC
- id: DWN-5b926cb7a4
- Official page: https://stspg.io/j08czhkhxqg4

## Updates from Sentry
### 2026-05-11 15:32 UTC: investigating
We are seeing increased UI and API timeouts and errors, due to an overloaded database cluster. Ingestion and alerting should not be affected

### 2026-05-11 18:57 UTC: investigating
We are continuing to investigate degraded database performance.

### 2026-05-11 19:28 UTC: investigating
Ingestion for spans, replays, and crons is delayed by about 15 minutes.

### 2026-05-11 20:25 UTC: investigating
Our event database continues to have issues and we are actively investigating the issue.

### 2026-05-11 21:08 UTC: investigating
We are working on restoring normal service. API and application performance should be improved, ingestion still has delays.

### 2026-05-11 21:39 UTC: monitoring
We have implemented a fix and are monitoring the situation

### 2026-05-11 22:11 UTC: resolved
Database performance has returned to normal

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