# Error & Span processing delays in US

- Provider: [Sentry](https://down.guide/sentry)
- Level: confirmed
- Impact: Degraded
- lasted 5h 30m
- started 2026-04-06 15:56 UTC
- US Error Ingestion, US Span Ingestion
- us
- id: DWN-75b56f820d
- Official page: https://stspg.io/mpvyglzgq0vt

## Updates from Sentry
### 2026-04-06 15:56 UTC: investigating
We are investigating processing delays for errors and spans in the US region

### 2026-04-06 17:11 UTC: identified
We have identified the problem as a load issue in our caching layer and are working to mitigate the issue.

### 2026-04-06 18:26 UTC: identified
We're continuing to mitigate load in our caching and postgres infrastructure.

### 2026-04-06 19:04 UTC: identified
We are continuing to mitigate load in our postgres clusters.

### 2026-04-06 20:04 UTC: identified
We are continuing to mitigate load in our postgres clusters.

### 2026-04-06 20:52 UTC: monitoring
We have identified the source of postgres load and mitigated it. We are continuing to monitor conditions as backlogs process.

### 2026-04-06 21:26 UTC: resolved
This incident has been resolved and backlogs have been processed.

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