# Delayed ingestion of errors in EU

- Provider: [Sentry](https://down.guide/sentry)
- Level: confirmed
- Impact: Major outage
- lasted 3h 20m
- started 2026-09-18 08:36 UTC
- eu
- id: DWN-776197a923
- Official page: https://stspg.io/518318wxv2f8

## Updates from Sentry
### 2026-09-18 08:36 UTC: investigating
We are currently investigating an issue that causes new errors to be delayed in the EU region.

### 2026-09-18 09:00 UTC: investigating
We have implemented a mitigation and are starting to recover.

### 2026-09-18 09:53 UTC: investigating
We are processing real-time data again and are working on burning our backlog.

### 2026-09-18 09:54 UTC: monitoring
We are processing real-time data again and are working on burning our backlog.

### 2026-09-18 10:56 UTC: monitoring
We have identified a networking issue with an upstream provider and are working on mitigations.

### 2026-09-18 10:58 UTC: identified
We have identified a networking issue with an upstream provider and are working on mitigations.

### 2026-09-18 11:45 UTC: identified
Error ingestion is fully operational. We are currently working on recovering real-time processing of spans.

### 2026-09-18 11:57 UTC: resolved
We are processing real-time data for all data types again.

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