# Span & Transaction ingestion delayed in DE

- Provider: [Sentry](https://down.guide/sentry)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 40m
- started 2026-08-13 17:47 UTC
- us
- id: DWN-8b2914a908
- Official page: https://stspg.io/3dh3m2pvx8f2

## Updates from Sentry
### 2026-08-13 17:47 UTC: investigating
We are currently investigating ingestion delays for spans and transactions in DE

### 2026-08-13 17:59 UTC: investigating
We are currently investigating ingestion delays for spans and transactions in DE and US

### 2026-08-13 18:07 UTC: investigating
We are currently investigating ingestion delays for spans, transactions and alerts in DE and US

### 2026-08-13 18:35 UTC: identified
We've identified the source of latency and are reverting that change.

### 2026-08-13 19:34 UTC: monitoring
The problematic change has been reverted and we're processing backlogs.

### 2026-08-13 19:53 UTC: monitoring
The problematic change has been reverted and we're processing backlogs.

### 2026-08-13 20:32 UTC: monitoring
We've recovered all ingestion latency in DE. In US, errors have processed their backlog and we continue to make progress on spans in US.

### 2026-08-13 21:22 UTC: monitoring
We're continuing to make progress on the span ingestion backlog in US.

### 2026-08-13 22:13 UTC: monitoring
We continue to make progress on the spans backlog with an estimated completion time of 15 minutes.

### 2026-08-13 22:27 UTC: resolved
All backlogs have been processed.

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