# Error ingestion degraded in DE region

- Provider: [Sentry](https://down.guide/sentry)
- Level: confirmed
- Impact: Major outage
- lasted 4h 48m
- started 2026-07-14 14:44 UTC
- id: DWN-b0e034b5f0
- Official page: https://stspg.io/y9mjtr1fnjg4

## Updates from Sentry
### 2026-07-14 14:44 UTC: investigating
We are currently investigating the issue.

### 2026-07-14 15:42 UTC: investigating
We continue to investigate the issue.

### 2026-07-14 16:42 UTC: identified
We have identified the problem and are working on recovery.

### 2026-07-14 16:49 UTC: identified
We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.

### 2026-07-14 17:02 UTC: identified
We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.
We are working to start allowing user feedback in DE.

### 2026-07-14 17:40 UTC: monitoring
We are processing errors in realtime, and error backlogs have been processed. We're continuing to monitor the situation before restoring feedback ingestion.

### 2026-07-14 18:16 UTC: monitoring
We are continuing to monitor ingestion, and a fix is being deployed to unblock feedback ingestion.

### 2026-07-14 19:32 UTC: resolved
Feedback ingestion is back to realtime and the backlog has been processed.

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