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SerpApi

[Google Maps Reviews API] Performance degradation

Partial outage Lasted 2h 36m · started · SerpApi's page

Level
confirmed
Worst impact
Partial outage
Components
Maps Reviews API
Down Index
30of 100

What to do

  • Check whether you use SerpApi Maps Reviews API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 36m it lasted.

    Anything that failed between 2026-08-14 08:40 UTC and 2026-08-14 11:16 UTC may need a replay.
  • Subscribe to SerpApi's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=serpapi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SerpApi 4

  1. investigating

    We are investigating higher error rates and response times on the Google Maps Reviews API. We're very sorry for the disruption. https://github.com/serpapi/public-roadmap/issues/4151

    provider

  2. monitoring

    We have deployed a fix that has restored normal performance. We're monitoring to ensure things remain stable.

    provider

  3. monitoring

    We are continuing to monitor for any further issues.

    provider

  4. resolved

    Performance has remained stable. This is now resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-22eba4fbbf

Is SerpApi still down?

No, this incident was resolved 2026-08-14 11:16 UTC. For SerpApi's live state, see https://down.guide/serpapi.

How long did it last?

2h 36m, from 2026-08-14 08:40 UTC to 2026-08-14 11:16 UTC, by the times SerpApi posted.

What was affected?

SerpApi named Maps Reviews API.

What caused it?

SerpApi hasn't published a root cause. If it does, it shows here.

Where does this come from?

SerpApi's official status page, https://status.serpapi.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.