# \[Google Maps Reviews API\] Performance degradation

- Provider: [SerpApi](https://down.guide/serpapi)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 36m
- started 2026-08-14 08:40 UTC
- Maps Reviews API
- id: DWN-22eba4fbbf
- Official page: https://stspg.io/1lfl186ztdlb

## Updates from SerpApi
### 2026-08-14 08:40 UTC: investigating
We are investigating higher error rates and response times on the Google Maps Reviews API. We're very sorry for the disruption.
https://github.com/serpapi/public-roadmap/issues/4151

### 2026-08-14 10:09 UTC: monitoring
We have deployed a fix that has restored normal performance. We're monitoring to ensure things remain stable.

### 2026-08-14 11:15 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-08-14 11:16 UTC: resolved
Performance has remained stable. This is now resolved.

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