- Level
- confirmed
- Worst impact
- Degraded
- Components
- Product API
- Down Index
- 23of 100
What to do
Check whether you use SerpApi Product API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 11d 20h it lasted.
Anything that failed between 2026-04-08 16:40 UTC and 2026-04-20 12:58 UTC may need a replay.Subscribe to SerpApi's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=serpapi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SerpApi 6
- investigating
We're currently observing a low success rate for Amazon Product API. We’re very sorry for the inconvenience and will share another update once we have more information or performance has fully stabilized. Public Roadmap issue: https://github.com/serpapi/public-roadmap/issues/3694
provider
- identified
Our team has identified the issue and deployed a fix. We're monitoring and working on a couple other changes to bring the success rate back to normal. We will provide an update once the issue is resolved.
provider
- monitoring
Our team has deployed changes to address the performance degradation affecting Amazon Product API, and we are seeing success rates return to normal. We are continuing to monitor closely.
provider
- investigating
We're seeing a drop again in the success rate for Amazon Product API, and we are investigating it. We’re very sorry for the inconvenience and we will share another update once we have more information.
provider
- identified
While error rates remain slightly elevated, we have seen a large increase in the number of successful searches. We are working to bring these rates back to expected values. We appreciate your continued patience while we work toward full resolution. Public Roadmap issue: https://github.com/serpapi/public-roadmap/issues/3701
provider
- resolved
We've implemented a fix for our Amazon Product API and the success rate is back at 100%.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5b9b325bef
Is SerpApi still down?
No, this incident was resolved 2026-04-20 12:58 UTC. For SerpApi's live state, see https://down.guide/serpapi.
How long did it last?
11d 20h, from 2026-04-08 16:40 UTC to 2026-04-20 12:58 UTC, by the times SerpApi posted.
What was affected?
SerpApi named Product API.
What caused it?
SerpApi hasn't published a root cause. If it does, it shows here.
Where does this come from?
SerpApi's official status page, https://status.serpapi.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.