# \[Amazon Product API\] Decreased Success Rate

- Provider: [SerpApi](https://down.guide/serpapi)
- Level: confirmed
- Impact: Degraded
- lasted 11d 20h
- started 2026-04-08 16:40 UTC
- Product API
- id: DWN-5b9b325bef
- Official page: https://stspg.io/sbmrfj6551k4

## Updates from SerpApi
### 2026-04-08 16:40 UTC: investigating
We're currently observing a low success rate for Amazon Product API.
We’re very sorry for the inconvenience and will share another update once we have more information or performance has fully stabilized.
Public Roadmap issue: https://github.com/serpapi/public-roadmap/issues/3694

### 2026-04-08 20:00 UTC: identified
Our team has identified the issue and deployed a fix. 
We're monitoring and working on a couple other changes to bring the success rate back to normal. We will provide an update once the issue is resolved.

### 2026-04-08 22:03 UTC: monitoring
Our team has deployed changes to address the performance degradation affecting Amazon Product API, and we are seeing success rates return to normal. We are continuing to monitor closely.

### 2026-04-09 21:56 UTC: investigating
We're seeing a drop again in the success rate for Amazon Product API, and we are investigating it. We’re very sorry for the inconvenience and we will share another update once we have more information.

### 2026-04-10 00:58 UTC: identified
While error rates remain slightly elevated, we have seen a large increase in the number of successful searches. We are working to bring these rates back to expected values.
We appreciate your continued patience while we work toward full resolution.
Public Roadmap issue: https://github.com/serpapi/public-roadmap/issues/3701

### 2026-04-20 12:58 UTC: resolved
We've implemented a fix for our Amazon Product API and the success rate is back at 100%.

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