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SerpApi

[Home Depot API] Performance Degradation

Major outage Lasted 51d 9h · started · SerpApi's page

Level
confirmed
Worst impact
Major outage
Components
Search API
Down Index
45of 100

What to do

  • Check whether you use SerpApi Search API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 51d 9h it lasted.

    Anything that failed between 2026-08-01 03:25 UTC and 2026-09-21 12:29 UTC may need a replay.
  • Subscribe to SerpApi's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=serpapi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SerpApi 10

  1. investigating

    We're seeing a very low success rate on the Home Depot API. GitHub issue: https://github.com/serpapi/public-roadmap/issues/4106

    provider

  2. identified

    The team has identified the issue. We are working on a fix.

    provider

  3. monitoring

    We deployed a fix that should resolve the issue. We see recovery, but will continue monitoring.

    provider

  4. identified

    We started degrading again. The team has identified the issue. We are working on a fix.

    provider

  5. identified

    We're actively working on a fix. We can't share any ETA at the moment, but we will be sure to update once we have more information.

    provider

  6. monitoring

    A fix has been implemented, and the API has remained stable over the last day. We will continue monitoring the results to ensure the issue remains resolved.

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  7. monitoring

    We are continuing to monitor for any further issues.

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  8. identified

    We observed degraded performance again and the team has identified the issue. We are actively working on implementing a fix.

    provider

  9. identified

    We’re working on a fix, which is currently under review. We apologize for the wait and will share an update as soon as the issue is resolved. We appreciate your continued patience and understanding.

    provider

  10. resolved

    We've released a fix restoring the performance. Thank you for your patience.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5cf09c178d

Is SerpApi still down?

No, this incident was resolved 2026-09-21 12:29 UTC. For SerpApi's live state, see https://down.guide/serpapi.

How long did it last?

51d 9h, from 2026-08-01 03:25 UTC to 2026-09-21 12:29 UTC, by the times SerpApi posted.

What was affected?

SerpApi named Search API.

What caused it?

SerpApi hasn't published a root cause. If it does, it shows here.

Where does this come from?

SerpApi's official status page, https://status.serpapi.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.