# Issue with Sign Up/Sign In

- Provider: [SerpApi](https://down.guide/serpapi)
- Level: confirmed
- Impact: Partial outage
- lasted 45m
- started 2026-05-21 22:46 UTC
- Website
- us
- id: DWN-63d773d861
- Official page: https://stspg.io/xlqz0v22yz31

## Updates from SerpApi
### 2026-05-21 22:46 UTC: investigating
We are currently investigating an issue affecting user sign in and sign up flows. During this time users may experience failed login attempts, delayed authentication responses, or errors when creating new accounts.
We sincerely apologize for the disruption and understand how frustrating it is to be unable to access or create your account. We are treating this with the utmost priority and will provide an update as soon as it is fixed.

### 2026-05-21 22:55 UTC: monitoring
We've deployed a fix and are currently monitoring. We're very sorry again for the disruption.

### 2026-05-21 23:31 UTC: resolved
We've resolved the issue. Please reach out to us at contact@serpapi.com if you are still encountering any issues.

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