# \[Home Depot Product API\] Performance Degradation

- Provider: [SerpApi](https://down.guide/serpapi)
- Level: confirmed
- Impact: Major outage
- lasted 56d 20h
- started 2026-07-26 15:31 UTC
- Product API
- id: DWN-67df9dcd00
- Official page: https://stspg.io/mf4x5fc32b6v

## Updates from SerpApi
### 2026-07-26 15:31 UTC: investigating
We are currently investigating elevated response times for our Home Depot Product API.
https://github.com/serpapi/public-roadmap/issues/4066

### 2026-08-10 10:03 UTC: identified
The team has identified the issue. We are working on a fix.

### 2026-08-14 13:53 UTC: monitoring
We deployed a fix that should resolve the issue. We see recovery, but will continue monitoring.

### 2026-08-17 08:46 UTC: identified
We're actively working on a fix. We can't share any ETA at the moment, but we will be sure to update once we have more information.

### 2026-08-19 15:59 UTC: monitoring
A fix has been implemented, and the API has remained stable over the last day. We will continue monitoring the results to ensure the issue remains resolved.

### 2026-08-19 22:53 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-09-11 03:59 UTC: identified
We observed degraded performance again and the team has identified the issue. We are actively working on implementing a fix.

### 2026-09-19 23:21 UTC: identified
We’re working on a fix, which is currently under review. We apologize for the wait and will share an update as soon as the issue is resolved.
We appreciate your continued patience and understanding.

### 2026-09-21 12:28 UTC: resolved
We've released a fix restoring the performance. Thank you for your patience.

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