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SerpApi

[eBay Search API] Performance Degradation

Partial outage Lasted 60d 1h · started · SerpApi's page

Level
confirmed
Worst impact
Partial outage
Components
Search API
Down Index
33of 100

What to do

  • Check whether you use SerpApi Search API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 60d 1h it lasted.

    Anything that failed between 2026-07-23 22:21 UTC and 2026-09-21 23:34 UTC may need a replay.
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Updates from SerpApi 3

  1. investigating

    Our eBay Search API is currently experiencing a low success rate and high response times. We’re very sorry for the inconvenience and will share another update once we have more information or performance has fully stabilized. https://github.com/serpapi/public-roadmap/issues/4063

    provider

  2. identified

    We've identified that the performance has been worse due to the Sold and Complete filters being hidden behind a login, making API calls with these timeout, decreasing the overall success rate.

    provider

  3. resolved

    We’re closing this incident as the issue is related to eBay moving the Sold and Completed filters behind a login. These filters are now only accessible to logged-in eBay users, which means we cannot scrape the data. This results in failed requests or empty results. Our engineering team is working on officially deprecating these filters. If eBay makes these filters available to logged-out users again, we’ll restore support for them on our end as well. Thank you for your patience and understanding.

    provider

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Corrections

None so far.

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Questions about DWN-83fdfe8aa7

Is SerpApi still down?

No, this incident was resolved 2026-09-21 23:34 UTC. For SerpApi's live state, see https://down.guide/serpapi.

How long did it last?

60d 1h, from 2026-07-23 22:21 UTC to 2026-09-21 23:34 UTC, by the times SerpApi posted.

What was affected?

SerpApi named Search API.

What caused it?

SerpApi hasn't published a root cause. If it does, it shows here.

Where does this come from?

SerpApi's official status page, https://status.serpapi.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.