# Elevated error rate on Canada post Shipment API

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Major outage
- lasted 13h 49m
- started 2026-08-07 04:35 UTC
- Canada Post
- ca
- id: DWN-06bd2ffd97
- Official page: https://stspg.io/j85cs3j81sgc

## Updates from Shippo
### 2026-08-07 04:35 UTC: investigating
We have detected an elevated error rate from Canada Post Shipment API. We have reached out to the carrier and are actively monitoring the status of this issue and will keep you posted on this.

### 2026-08-07 14:18 UTC: identified
Canada Post has confirmed that their IT team is actively working to resolve the issue, and we'll keep you updated as soon as we receive any new information

### 2026-08-07 18:24 UTC: resolved
This incident has been resolved.

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