# Elevated error rate on Canada Post Shipment

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Major outage
- lasted 31m
- started 2026-09-24 19:23 UTC
- Canada Post
- ca
- id: DWN-12270cfeb9
- Official page: https://stspg.io/qvfpb22h6z09

## Updates from Shippo
### 2026-09-24 19:23 UTC: investigating
We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.

### 2026-09-24 19:54 UTC: resolved
This incident has been resolved.

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