# Elevated error rate on Colissimo Transaction API

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Partial outage
- lasted 58m
- started 2026-09-01 13:25 UTC
- Colissimo
- id: DWN-151aeee4d3
- Official page: https://stspg.io/68x1ll2bptm1

## Updates from Shippo
### 2026-09-01 13:25 UTC: investigating
We have detected an elevated error rate from Colissimo Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.

### 2026-09-01 14:07 UTC: monitoring
Colissimo confirmed that they started seeing recovery monitoring the situation for a while

### 2026-09-01 14:23 UTC: resolved
This incident has been resolved.

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