# Elevated error rate on Canada Post Shipment API

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 24m
- started 2026-10-01 20:05 UTC
- Canada Post
- ca
- id: DWN-18c1339dbf
- Official page: https://stspg.io/wwhgmgq8sd7f

## Updates from Shippo
### 2026-10-01 20:05 UTC: investigating
Hi Team, We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

### 2026-10-01 21:29 UTC: resolved
This incident has been resolved.

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