# Elevated Error Rates Across Shippo Services

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Major outage
- lasted 41m
- started 2026-04-16 22:44 UTC
- Shippo REST API, Shippo Web Dashboard, Shippo Platform API
- id: DWN-383941b762
- Official page: https://stspg.io/p3c5wbcbfrrd

## Updates from Shippo
### 2026-04-16 22:44 UTC: investigating
We're seeing elevated error rates across Shippo's services. We're actively investigating and will post updates soon.

### 2026-04-16 23:16 UTC: monitoring
We've seen the error rates subside and systems are operating normally. We'll continue to monitor

### 2026-04-16 23:25 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).