# Elevated error rate on Australia Post Transaction and tracking

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Degraded
- lasted 1h 1m
- started 2026-06-19 07:07 UTC
- Australia Post
- au
- id: DWN-50e5492999
- Official page: https://stspg.io/7r56th4fpc6h

## Updates from Shippo
### 2026-06-19 07:07 UTC: investigating
We are currently experiencing elevated errors with the Australia Post transaction and tracking services. The carrier is experiencing an outage on their end.
During this time, customers may be unable to create labels, and tracking updates may be delayed but will be sent once the carrier’s API is restored

### 2026-06-19 07:25 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-06-19 08:07 UTC: resolved
This incident has been resolved.

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