# Elevated error rate on dhl\_ecommerce Transaction

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Partial outage
- lasted 6m
- started 2026-05-19 18:51 UTC
- DHL eCommerce
- id: DWN-58877ecb5a
- Official page: https://stspg.io/2gbx0lhnft3b

## Updates from Shippo
### 2026-05-19 18:51 UTC: investigating
We have detected an elevated error rate from dhl\_ecommerce transactions. Our team has contacted the carrier and we are monitoring the situation

### 2026-05-19 18:57 UTC: resolved
This incident has been resolved.

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