# Deutsche Post label purchase failure

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Degraded
- lasted 3h 31m
- started 2026-06-02 14:11 UTC
- Deutsche Post
- id: DWN-67f5c95e99
- Official page: https://stspg.io/g8mz59g65b5v

## Updates from Shippo
### 2026-06-02 14:11 UTC: investigating
Customers using Deutsche Post through Shippo may experience intermittent issues with label purchases, shipment creation, and tracking services. The issue originates upstream with Deutsche Post's API. Other Shippo services and carriers are not affected. We are actively working with Deutsche Post to investigate the issue and will provide updates as more information becomes available.

### 2026-06-02 17:42 UTC: resolved
This incident has been resolved.

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