# Elevated error rate on Colissimo and La Poste's transaction service

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Major outage
- lasted 1h 16m
- started 2026-04-14 20:44 UTC
- Colissimo, La Poste
- id: DWN-6829b55549
- Official page: https://stspg.io/1lj7fflvyvgl

## Updates from Shippo
### 2026-04-14 20:44 UTC: investigating
We are experiencing elevated error rate on La Poste and Colissimo's  transaction service and it is affecting Label Generation. The carrier appears to be experiencing an outage on their side. We've reached out to them asking for an ETA and actively monitoring the status of these issues and will keep you posted on this.

### 2026-04-14 22:01 UTC: resolved
The error rate has decreased. The carrier’s status is green, and the service is fully operational.

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