# Elevated error rate on Canada Post Tracking API

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Major outage
- lasted 1d 3h
- started 2026-03-17 16:26 UTC
- Canada Post
- ca
- id: DWN-7402c3ebd0
- Official page: https://stspg.io/sq1nyrs753j8

## Updates from Shippo
### 2026-03-17 16:26 UTC: investigating
We have detected an elevated error rate from the Canada\_Post Tracking API. Our team has contacted the carrier and we are monitoring the situation

### 2026-03-17 16:37 UTC: monitoring
We are currently investigating this issue.

### 2026-03-17 17:21 UTC: investigating
We are currently investigating this issue.

### 2026-03-18 11:56 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-03-18 19:48 UTC: resolved
This incident has been resolved.

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